Shipping policy

Shipping charges will be calculated and displayed at checkout. Shipping rates and delivery times are subject to change.

Please make sure your address is correct at checkout!

After the carrier accepts your package, Smoky River Design Co. is not responsible for delayed, stolen, or lost packages. An additional shipping fee will be accessed to ship any returned packages.

Weekends and Holidays do not count as business days! 

Smoky River Design Co. does not guarantee shipping times as these are out of our control.

Economy (5 to 8 business days)

• USPS Parcel Select Ground

Standard (3 to 4 business days)

• UPS Ground
• UPS 3-Day Select
• USPS First Class
• USPS Priority Mail

Express (1 to 2 business days

• UPS 2-Day Air
• UPS Next Day Air
• USPS Priority Mail Express

Shipment confirmation and order tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.