Refund policy

All sales are final. If there is any reason that you are dissatisfied with your order, please feel free to notify us within 3 days by sending an email to support@smokyriverdesignco.com. This email should contain your order number, detailed description of what the problem is, and pictures of said item. 

Due to the custom nature of our products, we do not accept returns, exchanges, or cancellations. Any exceptions will be made at our sole discretion. Additionally, we cannot accept returns on sale items and gift cards. Please get in touch if you have questions or concerns about your specific item.

We reserve the right to refuse service to anyone for any reason, at any time.